Privacy policy

1. Information We Collect
At ccbig, we collect personal data to deliver a seamless shopping experience and enhance our services. This includes:

  • Contact Information: Name, email address, phone number, and shipping/billing details.
  • Payment Details: Securely processed through PCI-compliant payment gateways (we do not retain full credit card numbers).
  • Account Information: Usernames and passwords for registered customers.
  • Browsing & Purchase History: Pages visited, products viewed, and order records.
  • Customer Support Interactions: Records of inquiries, feedback, or communications with our team.

2. How We Use Your Information
Your data enables us to:

  • Fulfill Orders: Process payments, ship products, and send order confirmations.
  • Enhance Services: Improve website functionality, product offerings, and customer support.
  • Personalize Experiences: Recommend styles based on your preferences and purchase history.
  • Ensure Security: Detect and prevent fraud, unauthorized access, or misuse of our Site.
  • Comply with Laws: Meet legal obligations, such as tax reporting or regulatory requirements.

3. Data Security Measures
We protect your information with:

  • SSL Encryption: For all transactions to safeguard data in transit.
  • Regular Audits: To identify and address vulnerabilities.
  • Access Controls: Limited employee access to sensitive data, based on role-based permissions.
  • Secure Payment Processing: Third-party providers handle payment details; we retain only essential transaction data.

4. Your Privacy Rights
You have the right to:

  • Access, Update, or Delete your personal data.
  • Opt Out of marketing communications or restrict data processing.
  • Request Data Portability: Transfer your information to another service provider (where technically feasible).
  • Withdraw Consent: For any processing based on your explicit permission.
    To exercise these rights, email us at ccbig1@outlook.com.

5. When We Share Information
We only disclose data to:

  • Shipping Partners: To deliver orders to your address.
  • Payment Processors: To facilitate secure transactions.
  • Service Providers: Under strict confidentiality agreements (e.g., IT support, analytics).
  • Legal Authorities: When required by law, such as subpoenas or court orders.
    We never sell your personal information to third parties for advertising or other purposes.

6. Data Retention Practices
We retain information:

  • For Active Accounts: As long as your account remains open or as needed to provide services.
  • For Legal Compliance: For tax, audit, or regulatory purposes (e.g., 7 years for financial records).
  • For Marketing: Until you withdraw consent or request deletion.

7. Children’s Privacy
Our Site is not intended for children under 16 years old. We do not knowingly collect or store data from minors. If you believe we've inadvertently collected such information, contact us immediately for removal.

8. Policy Updates
We may revise this policy periodically. Significant changes will be communicated via email or a banner on our Site. Your continued use of ccbig after updates constitutes acceptance of the modified terms.

Contact Us
For privacy-related questions or requests:

  • Email: ccbig1@outlook.com
  • Phone: 317-439-9265 (Monday–Friday, 9 AM–5 PM ET)
  • Address:
    ccbig
    2186 Clay Street
    Indianapolis, Indiana
    United States

Thank you for trusting ccbig with your personal information. We are committed to protecting your privacy at every step.