Shipping policy
Shipping & Delivery Details at ccbig
At ccbig, we're committed to getting your curated wardrobe essentials to you swiftly and seamlessly. Here's everything you need to know about our shipping process:
1. Complimentary Shipping for U.S. Orders
Enjoy free standard shipping on all orders shipped within the United States—no minimum spend required. The total you see at checkout is the final price, with no surprise fees.
2. International Standard Shipping
For deliveries outside the U.S., a flat $29.99 shipping fee applies per order. This includes:
- Streamlined processing and handling.
- Reliable transit via trusted global carriers (e.g., DHL, USPS International).
3. Estimated Delivery Timeline
Your order's arrival depends on two stages:
- Processing Time (1–3 Business Days): Time allocated for order verification, quality checks, and packaging.
- Shipping Time:
- U.S.: 4–7 business days via standard shipping.
- International: 10–20 business days (varies by destination and customs clearance).
Example: If you purchase a linen blazer on Monday, processing may take until Wednesday, with shipping adding 4–7 days domestically (total 5–10 business days) or 10–20 days internationally.
Note: Unforeseen delays (e.g., severe weather, carrier backlogs, customs inspections) may occasionally extend timelines. We'll notify you promptly if this occurs.
4. Real-Time Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking link to follow its progress from our warehouse to your doorstep.
5. Need Assistance?
For questions about shipping, returns, or order updates, contact our team:
- Email: ccbig1@outlook.com
- Phone: 317-439-9265 (Monday–Friday, 9 AM–6 PM ET)
- Mailing Address:
ccbig
2186 Clay Street
Indianapolis, Indiana
United States
Thank you for choosing ccbig—we're excited to help you elevate your everyday style, wherever you are!